ITC Business Council – Hyder Cohen

Hyder Cohen- Member of the Business Council for Innovation and Technology

 

 

Hyder Cohen stands as the Chief Executive Officer of TCIG LTD, a beacon in the realm of integrated business solutions. Under Cohen’s visionary leadership, TCIG has redefined the way businesses approach outsourcing, offering a seamless amalgamation of services under one umbrella. This strategic approach has made TCIG a linchpin in the industry, offering tech solutions, marketing strategies, business strategy development, contact center services, and online travel agency services.

 

From its inception in 2012, with Cohen at the helm, TCIG has established its global hub in the Kingdom of Bahrain, embarking on a mission to streamline business operations worldwide. Cohen’s journey into the digital domain is backed by a profound understanding of consumer engagement, honed over 14 years of industrial experience. His astute leadership has been instrumental in fostering partnerships and driving the Group’s strategy and business diversity from the North of the United Kingdom to the heart of Bahrain.

 

Cohen’s expertise encompasses a vast spectrum, from Marketing, Communications, Loyalty, and Technology to Digital Space, enabling him to craft solutions that bridge complex business needs. His approach, characterized by a four-step process – Analyze, Strategize, Deliver, and Monitor – has propelled TCIG to remarkable success. Cohen’s management style, marked by attention to detail and a pragmatic “let’s get things done” attitude, has earned global acclaim for both himself and TCIG.

 

Among the pivotal projects under Cohen’s guidance, TCIG’s role during the Covid-19 pandemic stands out. The company was instrumental in ensuring the safe return of Saudi Arabian nationals, managing accommodation for millions of passengers, showcasing TCIG’s capability and commitment in times of crisis.

 

Cohen is particularly proud of TCIG’s unparalleled service offering. His philosophy – to fill any operational gaps for clients, ensuring they focus on their core business while TCIG handles the rest – has positioned the company as an indispensable partner in the industry.

 

The landscape of digital marketing and consumer engagement has evolved significantly since Cohen’s entry into the field. The shift towards a more customer-centric model, powered by advancements in technology, has necessitated a dynamic and innovative approach to business strategies.

 

Today, the industry faces challenges such as navigating the complexities of data privacy and security, adapting to rapid technological advancements, and meeting the elevated expectations of modern consumers. Cohen envisions a future where the industry leans heavily on personalized experiences, sustainability, and ethical practices, propelled by technologies like AI, AR, and VR.

 

Cohen’s advice to newcomers in the industry emphasizes the importance of continuous learning, adaptation, and a deep understanding of client needs. His resilience and collaborative problem-solving approach have been key to navigating setbacks and challenges.

 

Despite the success and recognition, Cohen attributes much of his achievement to his team, whose dedication and expertise have been crucial in realizing his vision for TCIG. Outside the professional sphere, Cohen finds joy in travelling and networking, expanding his horizons both personally and professionally.

 

Hyder Cohen’s contributions to the International Trade Council’s Innovation and Technology Business Council, alongside his leadership at TCIG LTD, underscore his commitment to driving forward the boundaries of digital transformation and integrated business solutions.