Doing Business with Indonesia

A comprehensive guide to doing business, exporting, investing, and manufacturing in Indonesia.

Foreign Direct Investment with the International Trade Council / Company Incorporation / Company Formation

Indonesia Investment Authority

Tel: +62 21 3970 9090
Email: investor.relations@ina.go.id
Web: www.ina.go.id

null

Directorate General of Customs and Excise

Tel: +62 1 500 225
Email: info@customs.go.id
Web: www.beacukai.go.id

National Chamber of Commerce

Indonesian Chamber of Commerce and Industry

Tel: +62 21 527 4484
Email: sekretariat@kadin.id
Web: www.kadin.id

Ministry of Economy Information from the International Trade Council - a Peak-body - international chamber of commerce

Coordinating Ministry for Economic Affairs

Phone: +62 21 352 1835
Email:
humas@ekon.go.id
Web: www.ekon.go.id

  • Type of Government: Presidential Republic
  • Population: Approximately 273 million
  • GDP: Around $1.2 trillion USD
  • Corporate Tax Rate: 22%
  • Personal Income Tax Rate: 5% to 35%
  • Major Exports: Palm oil, coal, petroleum gas, textiles
  • Major Imports: Machinery, chemicals, fuels, foodstuffs

 

Exporting to Indonesia involves several key steps. Here’s a comprehensive guide:

  1. Research Market Requirements

    • Understand Indonesia’s import regulations and standards for your product.
    • Check for any product-specific certifications needed.
  2. Identify Local Partners

    • Establish relationships with local distributors or agents in Indonesia.
  3. Prepare Export Documentation

    • Include commercial invoices, packing lists, and certificates of origin.
    • Ensure compliance with Indonesian labeling and packaging requirements.
  4. Arrange Logistics and Shipping

    • Choose a reliable shipping company experienced with exports to Indonesia.
    • Ensure accurate completion of shipping documents, such as bills of lading.
  5. Customs Declaration

    • Work with a customs broker to facilitate the clearance process.
    • Pay any necessary duties and taxes.
  6. Understand Duties and Taxes

    • Familiarize yourself with Indonesia’s import duties and applicable taxes.
  7. Distribution and Sales

    • Establish distribution channels within Indonesia.
    • Consider partnerships with local businesses for effective market penetration.

Key Contacts

  • Directorate General of Customs and Excise
  • Indonesia Investment Coordinating Board (BKPM)

Importing goods into Indonesia involves several steps. Here’s a comprehensive guide:

  1. Obtain Importer Identification Number (API)

    • Register for an API through the Ministry of Trade.
  2. Classify Your Goods

    • Determine the correct Harmonized System (HS) code for your products.
  3. Check Import Regulations and Restrictions

    • Ensure compliance with Indonesia’s import regulations and any necessary licenses or permits.
  4. Find a Reliable Supplier

    • Establish a relationship with a trustworthy overseas supplier.
  5. Arrange Shipping and Logistics

    • Choose a reliable freight forwarder.
    • Ensure all shipping documents are in order.
  6. Customs Clearance

    • Work with a customs broker to handle the clearance process.
    • Submit required documents, such as the Bill of Lading and commercial invoice.
  7. Pay Duties and Taxes

    • Calculate and pay applicable import duties and Value Added Tax (VAT).
  8. Receive Your Goods

    • Arrange for the transportation of goods from the port to your warehouse.

Key Contacts

Incorporating a company in Indonesia involves several steps. Here’s a comprehensive guide:

  1. Choose a Business Structure

    • Decide on the type of company (e.g., PT, PMA).
  2. Reserve a Company Name

    • Check availability and reserve your company name with the Ministry of Law and Human Rights.
  3. Draft the Articles of Association

    • Prepare the Articles of Association with a notary.
  4. Obtain Approval for Incorporation

    • Submit the Articles of Association to the Ministry of Law and Human Rights for approval.
  5. Obtain a Deed of Establishment

    • Have the deed notarized after approval.
  6. Register for Tax Identification Number (NPWP)

    • Register with the local tax office to obtain an NPWP.
  7. Register with the Online Single Submission (OSS) System

    • Obtain a Business Identification Number (NIB) and necessary permits.
  8. Open a Bank Account

    • Open a corporate bank account in the company’s name.

Costs

  • Notary Fees: Vary based on the notary and complexity of the documents.
  • Government Fees: Vary depending on the business structure and capital.

Key Contacts

Setting up a manufacturing plant in Indonesia involves several steps. Here’s a comprehensive guide:

  1. Conduct Market Research

    • Analyze demand, competition, and location advantages.
  2. Choose a Suitable Location

    • Consider proximity to raw materials, transportation, and workforce availability.
  3. Incorporate Your Company

    • Register your business with the Ministry of Law and Human Rights.
  4. Obtain Necessary Permits and Licenses

    • Apply for environmental, zoning, and construction permits.
    • Obtain specific industry-related licenses if required.
  5. Secure Financing

    • Explore options through banks and investment partners.
  6. Design and Construct the Facility

    • Hire architects and contractors for design and construction.
    • Ensure compliance with local building codes and regulations.
  7. Install Equipment and Machinery

    • Purchase and set up machinery necessary for production.
    • Ensure safety and operational standards are met.
  8. Hire and Train Workforce

    • Recruit skilled labor and provide necessary training.
  9. Set Up Supply Chain and Distribution

    • Establish relationships with suppliers and distributors.
  10. Begin Operations

    • Start production and monitor operations for efficiency and quality control.

Key Contacts

Registering a trademark in Indonesia involves several steps. Here’s a comprehensive guide:

  1. Conduct a Trademark Search

    • Ensure your trademark is unique and not already registered.
    • Use the Indonesian Trademark Database.
  2. Prepare Your Application

    • Include details such as the trademark design, classification of goods/services, and applicant information.
  3. Submit the Application

    • File the application online through the Directorate General of Intellectual Property (DGIP) or physically at their office.
  4. Pay the Application Fee

    • Fees vary based on the type and number of classes.
  5. Examination Process

    • The DGIP examines the application for compliance and potential conflicts.
    • Respond to any objections or requests for additional information.
  6. Publication and Opposition

    • If approved, the trademark is published for opposition.
    • A period of 30 days is provided for third parties to oppose the registration.
  7. Registration and Certification

    • If no oppositions arise, the trademark is registered.
    • Receive the Certificate of Registration from DGIP.
  8. Maintain and Renew the Trademark

    • Trademarks are valid for 10 years and can be renewed indefinitely.
    • Submit renewal applications to maintain protection.

Costs

  • Application Fees: Approximately IDR 1,800,000 per class.
  • Legal Fees: If using an attorney, costs will vary based on services.

Key Contacts

  • Directorate General of Intellectual Property (DGIP)

Resolving commercial disputes in Indonesia involves several steps. Here’s a guide on the process:

  1. Attempt Negotiation

    • Begin by negotiating directly with the other party to reach an amicable solution.
  2. Mediation

    • Engage a mediator to facilitate discussions.
    • Mediation is often quicker and less formal than court proceedings.
  3. Arbitration

    • Consider arbitration for a private and binding resolution.
    • Follow the rules set by the Indonesian National Board of Arbitration (BANI).
  4. Seek Legal Advice

    • Consult with a lawyer specializing in commercial law for guidance on your case.
  5. File a Lawsuit

    • If other methods fail, file a lawsuit in the appropriate civil court or commercial court.
    • Prepare necessary documentation and evidence.
  6. Court Proceedings

    • Attend hearings and present your case.
    • Follow legal procedures as guided by your attorney.
  7. Judgment and Enforcement

    • If a judgment is made, ensure its enforcement through legal channels.

Costs

  • Mediation and Arbitration Fees: Vary depending on the service provider.
  • Court Filing Fees: Depend on the jurisdiction and case type; consult local courts.
  • Legal Fees: Vary based on the lawyer and complexity of the case.

Key Contacts

When considering doing business in Indonesia, various social, cultural, political, and economic factors must be taken into account.

Social and Cultural Factors

  • Language: Bahasa Indonesia is the official language, but English is commonly used in business settings.
  • Business Etiquette: Building relationships and trust is crucial. Respect for hierarchy and formal greetings are important.

Political Factors

  • Government Structure: Presidential republic with a stable political environment.
  • Regulatory Environment: Ongoing reforms to improve ease of doing business, though bureaucracy can pose challenges.

Economic Factors

  • Growing Economy: Southeast Asia’s largest economy with a focus on infrastructure and digital transformation.
  • Foreign Exchange: The currency is the Indonesian Rupiah (IDR). Be aware of exchange rate fluctuations.

Rule of Law

  • Legal Framework: Comprehensive legal system with protection for property rights.
  • Judiciary: Independent but may experience delays due to case backlogs.

Business Environment

  • Infrastructure: Improving, with significant investments in transportation and digital infrastructure.
  • Workforce: Young and growing workforce with increasing emphasis on education and skills development.

Key Resources

Our Members Include Leading Organizations in Indonesia

Ask our Experts on Doing Business in/with Indonesia

If you’re looking to do business or invest in Indonesia, we can provide expert guidance, market insights, and valuable connections to help you navigate the local landscape. Contact us today to discover how we can assist in making your venture a success.