Bangkok, Thailand — As customer expectations evolve and technology continues to transform the landscape, there is a need to provide a platform for industry professionals to explore the latest trends, strategies, and technologies shaping the customer service world. From AI-powered solutions to personalized customer interactions, the summit will feature cutting-edge insights to help businesses deliver exceptional service and build lasting customer relationships.

These days customers are looking for deeper connections with enterprises, which opens up a lot of potential for organizations in many industries. By 2025, the customer experience business is expected to grow to $32 billion. Given Thailand’s significant role in Asia’s growing customer base, it is imperative that enterprises take advantage of these prospects, by embracing innovative strategies that leverage advanced technologies, data-driven insights, and personalized approaches to meet the evolving expectations of modern consumers. In response to these rapid changes, industry leaders are coming together to share their visions.

Moreover, this insightful event will go beyond work as it offers ample opportunities for networking, knowledge sharing, and building meaningful relationships with like-minded professionals. These connections can prove vital in driving personal and organizational growth.

Join us for an enriching and transformative experience and participate in this fascinating event and learn insightful things from industry thought leaders in customer experience, rockbird media presents – customerX, happening on March 20, 2025 in Bangkok, Thailand. A significant step toward fostering a people-first approach for a renewed world of work.

For more information and to register for the event, visit our website: customerX Thailand 2025 | rockbird media B2B Conference