Doing Business with Eswatini

A comprehensive guide to doing business, exporting, investing, and manufacturing in Eswatini.

Foreign Direct Investment with the International Trade Council / Company Incorporation / Company Formation

Eswatini Investment Promotion Authority (EIPA)

Tel: +268 2404 0470
Email: info@sipa.org.sz
Web: www.investeswatini.org.sz

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Eswatini Revenue Service (ERS)

Tel: +268 2406 4050
Email: info@ers.org.sz
Web: www.ers.org.sz

National Chamber of Commerce

Business Eswatini

Ministry of Economy Information from the International Trade Council - a Peak-body - international chamber of commerce

Ministry of Economic Planning and Development

Phone: +268 2408 7000, 2404 3766, 2404 3768
Web: www.gov.sz

  • Type of Government: Absolute monarchy
  • Population: Approximately 1.1 million
  • GDP: Around $4.5 billion USD
  • Corporate Tax Rate: 27.5%
  • Personal Income Tax Rate: Up to 33%
  • Major Exports: Sugar, soft drink concentrates, textiles
  • Major Imports: Motor vehicles, machinery, foodstuffs

 

Exporting to Eswatini involves several steps. Here’s a comprehensive guide:

  1. Conduct Market Research

    • Identify demand for your product in Eswatini.
    • Understand local regulations and consumer preferences.
  2. Verify Export Regulations

    • Ensure compliance with your country’s export regulations and Eswatini’s import requirements.
    • Check for product certifications or standards needed.
  3. Find Local Partners

    • Establish relationships with local distributors or agents in Eswatini.
  4. Prepare Export Documentation

    • Include commercial invoices, packing lists, and certificates of origin.
    • Ensure documents meet Eswatini’s customs requirements.
  5. Arrange Logistics and Shipping

    • Select a reliable shipping company experienced with African imports.
    • Ensure accurate completion of shipping documents, such as bills of lading.
  6. Customs Clearance

    • Work with a customs broker to facilitate the clearance process.
    • Pay any necessary duties and taxes required for import.
  7. Distribution and Sales

    • Establish distribution channels within Eswatini.
    • Consider partnerships with local businesses for effective market penetration.

Key Contacts

Importing goods into Eswatini involves several key steps. Here’s a detailed guide:

  1. Obtain an Importer’s License

    • Register your business with the Eswatini Revenue Authority.
  2. Verify Import Regulations

    • Check if your goods require special permits or certifications.
    • Consult the Eswatini Revenue Authority for specific regulations.
  3. Classify Your Goods

    • Determine the correct tariff classification for your products.
  4. Hire a Customs Broker

    • Work with a licensed customs broker to handle documentation and clearance.
  5. Prepare Import Documentation

    • Necessary documents include commercial invoices, bills of lading, and certificates of origin.
  6. Arrange Shipping and Logistics

    • Choose a reliable shipping company.
    • Ensure proper packaging and labeling of goods.
  7. Customs Clearance

    • Submit all documentation to the Eswatini Revenue Authority.
    • Pay any applicable duties and taxes.
  8. Receive Goods

    • Coordinate with your customs broker to receive and inspect the goods upon arrival.

Key Contacts

Incorporating a company in Eswatini involves several steps. Here’s a comprehensive guide:

  1. Choose a Company Type

    • Decide on the type of company (e.g., private limited company, public limited company).
  2. Reserve a Company Name

    • Ensure the name is unique by checking with the Registrar of Companies.
  3. Prepare the Memorandum and Articles of Association

    • Draft the company’s foundational documents outlining its structure and operations.
  4. Register the Company

    • Submit your application to the Registrar of Companies with all required documents.
  5. Obtain a Trading License

    • Apply for a trading license from the local municipality where your business will operate.
  6. Register for Taxes

    • Register with the Eswatini Revenue Authority for tax purposes, including VAT if applicable.
  7. Open a Bank Account

    • Open a corporate bank account in the company’s name.

Costs

  • Registration Fee: Varies based on company type and share capital.
  • Trading License Fee: Varies by location and business activity.

Key Contacts

Setting up a manufacturing plant in Eswatini involves several key steps. Here’s a detailed guide:

  1. Conduct Market Research

    • Analyze local demand and industry trends.
    • Evaluate competitors and supply chain logistics.
  2. Choose a Suitable Location

    • Identify industrial zones with necessary infrastructure.
    • Contact local government or industrial parks for available sites.
  3. Understand Legal Requirements

    • Familiarize yourself with investment laws and regulations.
    • Ensure compliance with environmental and safety standards.
  4. Develop a Business Plan

    • Prepare a detailed proposal outlining your investment, objectives, and operations.
    • Include financial projections and environmental impact assessments.
  5. Register the Business

    • Register your company with the Registrar of Companies.
    • Obtain necessary licenses and permits for manufacturing.
  6. Secure Financing

    • Explore funding options through banks or investment agencies.
    • Consider government incentives for manufacturing.
  7. Design and Construct the Facility

    • Hire architects and contractors familiar with local regulations.
    • Ensure compliance with building codes and safety standards.
  8. Install Equipment and Machinery

    • Import necessary machinery, ensuring compliance with local regulations.
    • Coordinate with customs for smooth importation.
  9. Obtain Necessary Permits and Licenses

    • Apply for industry-specific licenses and permits.
    • Ensure compliance with health and safety regulations.
  10. Recruit and Train Staff

    • Hire local talent and provide necessary training.
    • Work with employment agencies for assistance.
  11. Begin Operations

    • Ensure all systems are in place and test the production line.
    • Implement quality control measures.

Key Contacts

Registering a trademark in Eswatini involves several steps. Here’s a comprehensive guide:

  1. Conduct a Trademark Search

    • Ensure your trademark is unique and not already registered.
    • Use the Intellectual Property Office database for the search.
  2. Prepare Your Application

    • Include details such as the trademark design, classification of goods/services, and applicant information.
  3. Submit Your Application

    • File the application with the Registrar of Trademarks at the Ministry of Commerce, Industry, and Trade.
  4. Pay the Application Fee

    • Fees vary based on the number of classes. Check current rates with the Registrar’s office.
  5. Examination Process

    • The office reviews the application for compliance and potential conflicts.
    • Respond promptly to any objections or requests for additional information.
  6. Publication and Opposition

    • If approved, the trademark is published for opposition. There is a period for third parties to challenge the registration.
  7. Registration and Certification

    • If no oppositions arise, the trademark is registered. You will receive a certificate of registration.
  8. Maintain and Renew the Trademark

    • Trademarks are valid for 10 years and can be renewed. Submit renewal applications before expiry to maintain protection.

Costs

  • Application Fees: Vary based on the number of classes.

Key Contacts

Resolving commercial disputes in Eswatini involves several steps. Here’s a guide on the process:

  1. Attempt Negotiation

    • Begin by negotiating directly with the other party to find an amicable solution.
  2. Mediation

    • Engage a mediator to facilitate discussions.
    • Mediation is often quicker and less formal than court proceedings.
  3. Arbitration

    • Consider arbitration as a private dispute resolution method.
    • Provides a structured approach with binding decisions.
  4. Seek Legal Advice

    • Consult with a lawyer specializing in commercial law for guidance on your case.
  5. File a Lawsuit

    • If other methods fail, file a lawsuit in the appropriate court.
    • Prepare necessary documentation and evidence.
  6. Court Proceedings

    • Attend hearings and present your case.
    • Follow the legal procedures as guided by your attorney.
  7. Judgment and Enforcement

    • If a judgment is made, ensure its enforcement through legal channels.

Costs

  • Mediation and Arbitration Fees: Vary depending on the service provider.
  • Court Filing Fees: Depend on the jurisdiction and case type; consult local courts.
  • Legal Fees: Vary based on the lawyer and complexity of the case.

Key Contacts

When considering doing business in Eswatini, it’s important to understand various influential factors. Here’s an overview:

Social and Cultural Factors

  • Language and Communication
    • The official languages are Swati and English.
    • Building relationships and respecting cultural norms is crucial.
  • Business Etiquette
    • Formal greetings and titles are important.
    • Punctuality is valued in business meetings.

Political Environment

  • Government Structure
    • Eswatini is an absolute monarchy.
    • The political environment is stable, but navigating bureaucracy can be complex.
  • Regulatory Environment
    • The government supports economic development with incentives for investors.

Economic and Foreign Exchange Factors

  • Currency
    • The official currency is the Swazi Lilangeni (SZL), which is tied to the South African Rand (ZAR).
    • Foreign exchange controls are in place, and currency can be exchanged freely with the Rand.
  • Investment Climate
    • Opportunities exist in agriculture, manufacturing, and mining.
    • Government initiatives aim to attract foreign investment.

Rule of Law

  • Legal System
    • Based on Roman-Dutch law.
    • Property rights and contracts are generally respected.
  • Intellectual Property
    • Comprehensive IP laws with mechanisms for enforcement.

Infrastructure

  • Transportation and Logistics
    • Developing infrastructure with a focus on improving road and rail networks.
    • Limited but expanding digital infrastructure.

Relevant URLs

Our Members Include Leading Organizations in Eswatini

Ask our Experts on Doing Business in/with Eswatini

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