Q: How did you get started in this business?
Prior to establishing Angew in 1986, I was a consultant for Bunker Ramo Corporation involved in machine translation research and translated Russian radio broadcasts for the US State Department.
I was also the chief translator for a Rand Corporation publication, wrote a monthly column for the Science Digest, and designed and taught technical Russian courses for engineers at Rockwell International.
I am also a founding member of the NAWBO, a member of the American Translators Association and I served as the International Chair of the Rotary Club of Conejo Valley, California. I am also a recipient of the 2014 Small Business Award.
I was born in Harbin, China and was educated in China, Japan and California. I am fluent in Russian and have a working knowledge of Japanese and Spanish.
Q: Can you describe your customers / what type of customers do you have?
Our customers come from a variety of industries including defense, advertising, healthcare and marketing as well as others.
Q: What are some of your “keys to success” in building your customer base?
Understanding clients’ needs and providing them excellent customer service.
Q: Is there anything about your business that you feel makes it special?
Helping clients who require special handling and appreciate customized and personal support to help them reach out to non-English speaking clients and global markets.
Q: Where do you see your business in the next year? In the next five years? In the next ten years?
We will be looking to incorporate more artificial intelligence in our business and continue to grow by not only servicing their current needs, but looking ahead to new technology and alerting the clients on new marketing directions to take.