How Banks are Arming Themselves for Disruptive Change

On February 1, 2017, branch transformation strategy expert David Faulkner will discuss the new rules of bank transformation in a webinar with retail banking consultancy Shikatani Lacroix.

“I’ve spent years analyzing the retail strategies of financial institutions,” said Faulkner, Managing Director of Next Branch Strategies. “In my research, I have noticed that many banks land on solutions before they fully define the problem, which can generate a number of pitfalls that will derail even the best-intentioned transformation effort.”

As financial institutions brace for more disruptive change in the coming year, and beyond, smart banks are arming themselves with a robust transformation strategy that will meet the changing needs of the new bank consumer. This leaves the remainder of financial institutions asking whether they will disrupt or be disrupted.

In conversation with global retail banking consultant Jean-Pierre Lacroix, President of Shikatani Lacroix, Faulkner will discuss the pitfalls of bank transformation, how to avoid them, and the strategies for success.

Join Shikatani Lacroix president Jean-Pierre Lacroix as he interviews financial branding expert David Faulkner about the challenges and rewards of bank transformation.

When: Wednesday February 1, 2017 at 12 PM ET

Register here for this webinar:

David Faulkner will discuss:

  • Strategies for successful transformation
  • The pitfalls of transformation
  • The impact of digital on the customer experience
  • Who has been successful


About Shikatani Lacroix Design Inc.

Shikatani Lacroix Design Inc. is a multidisciplinary branding and design agency that leads the transformation of the customer experience by designing immersive purchase moments that connect in the blink of an eye. SLD works across design disciplines for clients such CZ Bank, SPD Bank, Cable & Wireless Communications, Regions Bank, Jackson Hewitt, TD Bank, Cineplex Entertainment, among others. Visit:

For more information, please contact:

Ann Meredith Brown
Director of Communications
Shikatani Lacroix Design Inc.
416-367-1999 x239