The Art of Negotiation - Negotiation Skills for Small Businesses Webinar

Within a sales arena, negotiation arises at some point, and if you are unprepared or inexperienced, you find yourself giving into your customer’s demands. This webinar helps you to develop your negotiation skills, exceed your financial goals and deliver more profits into your business.

At the end of this workshop, you will: –

• Understand what negotiation is

• Understand the basic principles

• Understand how to deal with emotions

• Understand how to plan and prepare

• Be comfortable discussing trade concessions

• Be able to recognise behaviours and tactics used in negotiations

• Know how to achieve a win/win outcome

Hosted by Business & IP Centre Northamptonshire and delivered by Julie Futcher, The Sales Ace.

This webinar is for people living in the UK only.

Prior to the webinar you will receive an email with webinar link and details. Please add bipc@westnorthants.gov.uk to your contact’s list to avoid our email going into your junk mail.

Following the event Business & IP Centre Northamptonshire will send a feedback form which we would be grateful if you could complete to allow us to monitor the success of our events. This is facilitated by our third party processor Reason Digital Limited.