CRESCO Accounting is now ISO Certified on Quality Management & Customer Satisfaction

CRESCO Accounting Ltd, a full service Accounting and Auditing Firm, proudly announces that it has been certified under ISO 9001:2015 Quality Management System, ISO 10002:2018 Customer Satisfaction, and ISO 31000:2018 Risk Management as of September 2018 for our Offices in Dubai and the Philippines.

The company was audited by Con Cert Quality Management (CCQM) of Switzerland.

International Organization for Standardization (ISO) 9001:2015 is the most updated standard of its kind and focuses on quality management systems and performance. It assists companies in developing a management system that aligns quality with their wider business strategy. There is a focus on risk-based thinking and accountability in all organizational processes that helps improve communications, efficiency, and implementation of continuous improvement.

As stated by Mrs. Maricar Gonzaga, Managing Director of CRESCO Accounting, “we are very proud to earn certification to ISO 9001:2015 and feel it provides additional assurance to our customers that we are serious in our vision to provide continuous improvement and customer satisfaction in the delivery of our services”.

The effort demonstrates CRESCO Accounting’s desire to always perform at the highest levels of quality and efficiency. It’s essential to delivering innovative, high quality and customer-focused accounting and audit solutions to clients.

For any company, the road to certification requires time and commitment. CRESCO Accounting began internal preparation two years back. Since our documentation and procedures were already well established, we only needed to make minor changes to our quality processes and procedures to meet the requirements of ISO.

In advance of our required internal audit, CRESCO sent key staff members through auditor training to become certified internal auditors. This allowed the company to simultaneously complete internal audits in each department throughout the year and prior to the annual recertification audit.

Constanza Fernandez Reyes
Communications Consultant
Phone: +971 4 4069600